Major Travel – the award-winning UK tour operator – has announced its expansion into Ireland.
Major is celebrating 50 years in business by bringing its B2B operations to Ireland.
Major Travel stands out as the only operator in the market with no direct sell arm—every aspect of the business is dedicated to empowering agents and enhancing their success.
With a mission to be the agents’ biggest supporter, Major Travel said it offers more than just another outlet to book travel. The company provides a comprehensive suite of tools, technology, marketing support, and resources designed to help agents convert enquiries into bookings effectively.
“In an industry where direct sell operators pose an ever-increasing threat, Major Travel is stepping up to ensure agents can not only compete but thrive. By offering competitive pricing that allows agents to outperform direct operators while still maintaining healthy profit margins, Major Travel enhances the personalised service agents are renowned for, thus strengthening their position in the marketplace. Major Travel’s team of tailor-made experts possesses in-depth knowledge of destinations worldwide, assisting agents in crafting comprehensive bespoke itineraries that clients desire,” the company said.
“The call centre team provides essential product and destination insights, turning complex multi-destination plans into seamless bookings. Further enhancing support, Major Travel’s ever-growing live chat and WhatsApp team is available seven days a week to assist with any enquiry or to support bookings on the Major Go platform.
“Introducing the game-changing Major Go platform to Ireland, Major Travel empowers agents confident in their specialist destinations to book everything—from simple flights or hotels to intricate multi-destination itineraries—directly through the portal without needing to pick up the phone. Should agents require assistance at any point, the dedicated call centre and live chat teams are on standby to help.”
In the coming months, Major Travel will unveil significant enhancements to its technology, including a new cruise booking platform. This innovation will enable agents to book a wide range of cruises, either as standalone products or as part of single and multi-centre itineraries.
“Above all, Major Travel is excited to bring its award-winning service to Irish agents. Having been voted the agents’ favourite tailor-made long-haul tour operator in 2023, the company is confident that Irish agents will quickly understand why so many enjoy working with them,” the company said.
Qasim Gulamhusein, Major Travel Managing Director said: “When I took over Major Travel in 2017, I made a decision that shook the industry—I transformed Major Travel into a trade-only operator with no direct sell operations. In a market where others maximise margins by competing directly with their own customers, I believed there was a better way. For us, it is simple: we cannot succeed unless our agents succeed.”
“Our entire business is built on this principle. Every ounce of our energy is devoted to empowering them, not competing against them. By aligning our success with theirs, we’ve built unshakeable trust and achieved remarkable mutual growth. I’m thrilled to bring this agent-first approach to Ireland, and I am confident that together, we’ll reach new heights.”
Ann Ashley, Product Director at Major Travel said: “Our product has undergone a remarkable transformation over the past few years. Even amid the challenges of COVID-19, we didn’t pause—we pushed forward, relentlessly innovating to offer bigger, better, and more competitive product for the industry’s rebound. We are trailblazers, not followers. We actively seek out new and unique product, often those overlooked by others, and turn them into must-haves for agents and their clients. Time and again, we’ve seen our competitors imitate our offerings—a clear sign that we’re leading the way. It’s incredibly rewarding, and it fuels our passion to continue driving innovation for the benefit of our agents.”
